Terms and Conditions
Last updated on July 2, 2025
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you" or "your") and Office Translator Limited ("Company", "we", "us" or "our"). These Terms govern your access to and use of our website. DL.Translator and all related services provided therein (collectively referred to as "Services")
By accessing, registering for, or using this service, you acknowledge that you have read, understood, and agree to be bound by these terms and our privacy policy, which is incorporated herein by reference. If you do not agree to these terms, you may not access or use the service.
1. Service Description
This service provides an online platform that utilizes the advanced capabilities of third-party commercial artificial intelligence models (such as OpenAI, Gemini, etc.) to automatically analyze, translate, and format documents uploaded by users.
2. User Accounts and Eligibility Requirements
2.1. Qualification Requirements
You must be at least 18 years of age, or have reached the legal age of majority in your jurisdiction, to create an account and use this service. By using this service, you represent and warrant that you meet this requirement.
2.2. Account Creation
You are required to register for an account using your email address. You agree to provide accurate, current, and complete information during the registration process.
2.3. Account Responsibility
You are required to assume full responsibility for all activities that occur under your account. Since access permissions are verified through your email address, maintaining the security of your email account is of paramount importance. Any access to this service through your email account will be deemed as executed by you or authorized by you for execution. You must immediately notify us of any unauthorized use of your account.
3. Payment, Credits, and Refunds
3.1. Credit System
This service operates on a prepaid "credit" system. You must purchase credits to use the translation functionality.
3.2. Purchase and Payment
The pricing and consumption standards for credits are clearly published on the service platform. All credit purchases are final transactions and must be paid in full at the time of purchase.
3.3. Usage Process
Prior to processing complete documents, this service provides a translation preview and price quotation for the credits required to complete the task. Credits are deducted from your account only upon explicit confirmation and authorization.
3.4. Refund Policy
Unless otherwise stipulated by applicable law, purchased credits are non-refundable. If a translation task fails due to a technical malfunction verified by our platform, the credits used for that task will be refunded to your account.
4. Acceptable Use Policy
You agree not to use this service for any illegal or prohibited purposes. You shall not, nor shall you allow any third party to:
- Upload or transmit any materials that infringe upon third-party intellectual property rights, privacy rights, or other rights, or any defamatory, obscene, harassing, fraudulent, or illegal materials.
- Attempt to reverse engineer, decompile, disassemble, or otherwise discover the source code of any part of this service.
- The use of any automated means (including but not limited to bots and web crawlers) to access this service is prohibited, except through APIs that we explicitly provide.
- Intentionally engage in any behavior that may damage, disable, overload, or compromise the integrity of our servers or network infrastructure.
- Use this service to develop products or services that compete with us.
5. Intellectual Property
5.1. Our Services
We and our licensors retain all rights, title, and interest in this service, including all underlying technology, software, algorithms, user interfaces, brand elements, and content, as well as all associated intellectual property rights.
5.2. Your Data
You retain all rights to the original documents you upload ("User Data"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, reproduce, transmit, and process your User Data solely for the purpose of providing, maintaining, and improving our services to you.
5.3. Translation Output
You own all rights to the translation output generated by this service, subject to the underlying rights you hold in the original user data.
5.4. Data Usage Commitment
We guarantee that your user data and translation output will not be used to train any general-purpose or third-party artificial intelligence models.
5.5. Copyright Infringement
We respect the intellectual property rights of others. If you believe that any content on the Service infringes your copyright, please send a written notice to our designated agent pursuant to the Digital Millennium Copyright Act (DMCA). Contact information is provided in Section 13.
6. Data Retention and Privacy
6.1. Privacy Policy
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read carefully.
6.2. Data Retention
Upon completion of the translation task, you have thirty (30) days to download the translation results. After this period expires, we will take commercially reasonable measures to permanently delete the relevant user data and translation results from our active systems. You are solely responsible for downloading and backing up your data within this timeframe.
7. Third-Party Services and Disclaimers
7.1. Third-Party Dependencies
You acknowledge that this service relies on third-party AI models. Therefore, the availability and quality of this service may be affected by the performance and policies of these third-party providers.
7.2. Warranty Disclaimers
This service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we expressly disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, ownership, and non-infringement. We do not warrant that: (A) the service will meet your specific requirements; (B) the service will be uninterrupted, timely, secure, or error-free; or (C) the translation output obtained through the services will be accurate, complete, or reliable. You acknowledge that any reliance on translation output is at your own risk.
8. Limitation of Liability
Under no circumstances shall we, our affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, loss of use, or loss of goodwill arising from or related to your access to or use of the Service, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Under no circumstances shall our aggregate liability arising out of or relating to these terms or the services exceed the greater of the total amount you paid to us for the services in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100.00).
9. Indemnification
You agree to defend, indemnify, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any and all claims, actions, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to: (a) your access to or use of the Service, including any use of translation outputs; (b) your User Data; or (c) your breach of these Terms or any applicable law.
10. Termination
10.1. Termination by You
You may terminate this agreement at any time by deleting your account and ceasing to use this service.
10.2. Termination by Us
If we determine that you have materially violated these terms, or to comply with legal requirements or protect our services, we may, at our sole discretion, suspend or terminate your account and access to this service without prior notice.
10.3. Effects of Termination
Upon termination, your access rights to this service shall immediately cease. Any unused credits in your account will be forfeited and are non-refundable. Sections 5, 7, 8, 9, 11, and 13 shall remain in effect following termination.
11. Governing Law and Dispute Resolution
These Terms and their interpretation are governed by Delaware law, without regard to its conflict of laws principles. Any legal action or proceeding arising from this clause shall be subject to the exclusive jurisdiction of the state courts or federal courts of Delaware, and both parties hereby agree to submit to the personal jurisdiction of such courts.
12. Modification of Terms
We reserve the right to modify or replace these terms at any time at our sole discretion. If we make changes that we deem material, we will notify you through reasonable means, such as posting updated terms on our website or sending a notification to your registered email address. Your continued access to or use of the Service after any changes take effect constitutes your agreement to be bound by the revised terms.
13. General Provisions
13.1. Entire Agreement
This clause and any documents referenced herein constitute the complete and exclusive agreement between the parties and supersede all prior or contemporaneous oral or written agreements.
13.2. Severability
If any provision of these terms is deemed unenforceable or invalid, such provision shall be limited or excluded to the minimum extent necessary so that the remainder of these terms shall remain in full force and effect.
13.3. No Waiver
The failure of either party to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
13.4. Force Majeure
We are not liable for any failure or delay in performance due to reasons beyond our reasonable control, such as acts of God, war, terrorism, government actions, cyberattacks, or internet service interruptions.
13.5. Contact Us
If you have any questions about these terms, please contact us through the following means:
Office Translator LimitedEmail: service@otranslator.com