How does DL.Translator ensure GDPR and CCPA privacy compliance for users in Europe and California?
“Global users are concerned about the potential misuse or unlawful storage of their personal data.”
Root Cause Analysis
Data Residency
We utilize globally distributed servers. For users in the European Union, document processing is, wherever possible, conducted at regional nodes—such as Frankfurt—that comply with GDPR requirements, thereby reducing cross-border data transfers.
Right to be Forgotten
Unpaid documents are automatically deleted 15 days after task creation, and paid documents after 30 days. Download and back up your original and translated files before the retention period ends. You can also delete a task from your translation history.
Zero Training Commitment
We have entered into enterprise-level agreements with model providers (OpenAI/Anthropic) to guarantee that any document data uploaded by users via DL.Translator will **not** be used to train their foundational models.
Final Solution Summary
Compliance is our baseline. We are dedicated to building a transparent and trustworthy global service platform.